This text is a working draft. The client and their legal adviser must review and approve it before launch.
Who we are
This policy applies to the BATDOCS website, operated by Barkat Altawar Documents Clearing Services, Dubai, UAE.
[Legal entity name and licence details — to be provided by the client.]
Information we collect
When you use our enquiry, contact, email or WhatsApp forms, we collect the details you enter:
- Name
- Email address
- Phone number and WhatsApp number or preferred contact method
- The service you are interested in and your message
If you go ahead with a service, we may also ask for the documents and details needed to process it. [Final list to be confirmed by the client.]
How we use it
We use your details to:
- Reply to your enquiry
- Prepare quotes and process your application
- Send you updates by email
- Take and record payments
- Meet legal and government requirements
WhatsApp and email
The WhatsApp button opens WhatsApp with your message ready. Nothing reaches us until you send it there. WhatsApp handles your message under its own terms.
Email and enquiry forms send your details to our team and save them as an enquiry.
Payments
Payments are taken by a third-party payment provider. [Provider to be confirmed.] We do not store card numbers or security codes.
Cookies and browser storage
The website saves your language choice in your browser. It also notes in your browser session if you closed the contact popup. [Update this section if analytics or advertising tools are added.]
Who we share it with
We share your details only with the authorities, service providers and payment provider needed to deliver your service. [List to be confirmed by the client.]
How long we keep it
[Retention periods to be confirmed by the client.]
Your rights
[Your rights and how to exercise them — to be confirmed under applicable UAE law and reviewed by the client's legal adviser.]
Contact us
Questions about this policy: info@barkataltawar.ae.